Last updated: March 9, 2026
By accessing or using Nutrivox ("the Service"), operated by Nutrivox LLC ("we", "us", or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the Service.
Nutrivox is an AI-powered SMS lead nurturing platform designed for real estate professionals. The Service provides automated text message drafting, lead management, conversation tracking, and related features. All AI-generated messages require human approval before being sent to leads.
You must provide accurate, complete, and current information when creating an account. You are responsible for safeguarding your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.
You agree not to use the Service to:
Send unsolicited messages (spam); violate any applicable laws including the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, or state-level messaging regulations; harass, abuse, or harm any person; transmit malicious code or interfere with the Service's operation; impersonate any person or entity; or use the Service for any illegal or unauthorized purpose.
You are solely responsible for obtaining proper consent from recipients before sending SMS messages through the Service. The Service includes opt-out handling features, but you are responsible for ensuring compliance with all applicable telecommunications regulations. We provide tools to assist with compliance but do not guarantee compliance on your behalf.
The Service uses artificial intelligence to draft message replies. All AI-generated messages are presented for your review and approval before sending. You are responsible for reviewing, editing, and approving all messages sent through the Service. We do not guarantee the accuracy, appropriateness, or effectiveness of AI-generated content.
Paid plans are billed monthly in advance. All fees are non-refundable except as required by law. We reserve the right to change pricing with 30 days' notice. Free trials automatically convert to paid subscriptions unless cancelled before the trial period ends. You can cancel your subscription at any time through the billing settings.
You retain ownership of all data you upload or create through the Service, including lead information, message content, and business data. We do not claim ownership of your data. Upon account termination, you may request export of your data within 30 days.
We strive to maintain 99.9% uptime but do not guarantee uninterrupted service. We are not liable for any downtime, including scheduled maintenance, third-party service outages (Twilio, OpenAI, etc.), or circumstances beyond our control.
To the maximum extent permitted by law, Nutrivox LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenue, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of the Service.
We may terminate or suspend your account at any time for violation of these terms. You may cancel your account at any time. Upon termination, your right to use the Service ceases immediately. Sections relating to data ownership, limitation of liability, and dispute resolution survive termination.
We reserve the right to modify these terms at any time. We will notify you of material changes via email or through the Service. Your continued use after changes constitutes acceptance of the new terms.
Questions about these Terms? Contact us at support@nutrivox.ai.