Effective date: April 8, 2026
Last updated: April 8, 2026
By accessing or using Nutrivox ("the Service"), operated by DealScope LLC, doing business as Nutrivox ("we", "us", or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the Service.
Nutrivox is an AI-powered SMS lead nurturing platform designed for real estate professionals. The Service provides automated text message drafting, lead management, conversation tracking, and related features.
You must provide accurate, complete, and current information when creating an account. You are responsible for safeguarding your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.
You agree not to use the Service to: send unsolicited messages (spam); violate any applicable laws including the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, or state-level messaging regulations; harass, abuse, or harm any person; transmit malicious code or interfere with the Service's operation; impersonate any person or entity; or use the Service for any illegal or unauthorized purpose.
You are solely responsible for obtaining proper consent from recipients before sending SMS messages through the Service in compliance with the Telephone Consumer Protection Act (TCPA), the CAN-SPAM Act, and all applicable state and federal regulations.
You agree to: obtain express written consent from Leads before sending non-conversational messages; honor all opt-out (STOP) requests immediately; include appropriate disclosures on any web forms that collect phone numbers for SMS communication; maintain records of consent for each Lead; and not send messages to numbers on the National Do Not Call Registry without prior express consent.
The Service provides built-in opt-out handling (STOP/HELP keyword processing), approval queue review of AI-generated messages, and consent tracking tools to assist with compliance. However, these tools do not guarantee compliance, and you remain solely responsible for your messaging practices.
Violation of TCPA or other messaging regulations may result in immediate suspension or termination of your account without refund.
The Service uses artificial intelligence to draft message replies. AI-generated content may contain errors, inaccuracies, or inappropriate suggestions. You are responsible for reviewing, editing, and approving all messages before they are sent. We do not guarantee the accuracy, appropriateness, or effectiveness of AI-generated content and shall not be liable for any damages resulting from AI-generated messages you choose to send.
Paid plans are billed monthly in US dollars. All fees are non-refundable except as required by law. We reserve the right to change pricing with 30 days' notice. You can cancel your subscription at any time with 30 days' written notice to support@nutrivox.ai.
Messages sent beyond your included monthly limit may be billed as overage at the rate specified in your service agreement. Overage charges are calculated at the end of each billing cycle and added to your next invoice.
You are responsible for any applicable taxes. If you believe there is an error on your invoice, contact us at support@nutrivox.ai within 30 days of the charge to dispute it.
You retain ownership of all data you upload or create through the Service, including lead information, message content, and business data. We do not claim ownership of your data. Upon account termination, you may request export of your data within 30 days.
We strive to maintain high uptime but do not guarantee uninterrupted service. We are not liable for any downtime, including scheduled maintenance, third-party service outages (Twilio, OpenAI, etc.), or circumstances beyond our control.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY DEFECTS WILL BE CORRECTED.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, DEALSCOPE LLC (D/B/A NUTRIVOX) SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUE, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
You agree to indemnify, defend, and hold harmless DealScope LLC, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or relating to: your use of the Service; your violation of these Terms; your violation of TCPA, CAN-SPAM, or any other applicable law; messages you send through the Service; or your infringement of any third party's rights.
These Terms shall be governed by and construed in accordance with the laws of the State of Maryland, without regard to its conflict of law provisions.
Any dispute arising under these Terms shall first be resolved through good-faith negotiation. If the dispute cannot be resolved within 30 days, either party may pursue binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration shall take place in the State of Maryland.
YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.
We may terminate or suspend your account at any time for violation of these terms. You may cancel your account at any time. Upon termination, your right to use the Service ceases immediately. Sections relating to data ownership, limitation of liability, indemnification, governing law, and dispute resolution survive termination.
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.
These Terms are governed by the laws of the State of Maryland, without regard to its conflict of laws principles. Any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules, with the seat of arbitration in Frederick County, Maryland. You and DealScope LLC each waive the right to a trial by jury and the right to participate in a class, collective, or representative action. Notwithstanding the foregoing, either party may bring an individual claim in small claims court or seek injunctive relief in a court of competent jurisdiction for intellectual property or confidentiality violations. If arbitration is found unenforceable, the exclusive venue for any action shall be the state or federal courts located in Frederick County, Maryland.
We reserve the right to modify these terms at any time. We will notify you of material changes via email at least 30 days before changes take effect. For material changes, we may require you to re-accept the updated terms. Your continued use after changes constitutes acceptance of the new terms.
Questions about these Terms? Contact us at:
DealScope LLC (d/b/a Nutrivox)
3819 Greenridge Dr
Monrovia, MD 21770
Email: support@nutrivox.ai